Find Your People.
Play Your Way.

Futpal is where thousands of busy people come together every day to play, stay active, and have fun IRL.

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Create your OWN EXPERIENCES

Share Your Passions.

We'll help you build a community around them.

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Your Questions Answered

Your Questions Answered

Everything you need to know about finding, joining, and hosting activities on Futpal.

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01
What is Futpal?

We're a community platform that connects people through sports and social activities in real life.


Think of us as your all-in-one local sports club. With weekly activities ranging from football and volleyball to paintball and beach parties. With regular events, it's easy to build habits, meet people, and make lasting friendships through shared activities.

02
How does it work?

All events are hosted by community members - you just browse, sign up, and play. Most people start with one activity and find more through the friends they meet.

03
How much does it cost?

We have both free and paid events! Paid events typically range from €10-20 to cover venue costs, equipment, and payment processing fees.

04
Do I need to download an app?

Nope, no app needed! Futpal works straight from your browser on any device.


For the best mobile experience, just add us to your home screen - works exactly like an app but lighter!

05
What activities are available?

We offer various different activities including:


  1. Team sports: Football, Basketball, Volleyball etc.
  2. Fitness: Run clubs, Yoga
  3. Socials: Game nights, Beach parties, E-Sports tournaments
  4. Adventures: Paintball, Go-karting, Walking tours

New activities are added based on community interest and host availability!


06
Do I need to be good at sports?

Absolutely not! We have activities that cater to all skill levels - from complete beginners to experienced players.


Each event description includes the intensity level, and most are open to all levels. It's all about having fun.

01
Do I need to be good at sports?

Absolutely not! We have activities that cater to all skill levels - from complete beginners to experienced players.


Each event description includes the intensity level, and most are open to all levels. It's all about having fun.

02
How do I know the events are safe and legitimate?

All hosts are verified community members. We monitor event quality through user ratings and reviews that you can leave in-app after each session.


Most people find their regular hosts and stick with them every week, or try something new with their friends.

03
What if I don't know anyone?

That's the whole point! Nearly all of our users come to their first event alone, even when invited into the community by a friend.


Our hosts are trained to welcome newcomers and make introductions and our regular community members will show you the ropes. After just 3 events, most people feel like regulars themselves!

04
Can I cancel if something comes up?

Yes, you can cancel your attendance up to 24 hours before most events and get a refund (as credits in your account) if it's a paid event.


05
How often should I attend?

That's entirely up to you! Our weekly schedule works around you, helping you to join activities whenever you're free.


We have members who come:

  1. Weekly
  2. Fitness:Run clubs, Yoga
  3. 2-3 times per week
  4. Whenever they’re in town

Most people start with one or two events and naturally find their rhythm.

06
Can I become a host?

We don't allow anyone to become a host. However, once you've attended events regularly and understand what we’re about and how it all works, we will contact you to become a host.


Learn more.
01
Can I add my activity to Futpal if I’m not yet part of the community?

No, we value the culture of our community. For this reason, you will need to start off as a player by joining any activities you like for at least 8 weeks before you can start hosting your own activities.


If your vibe matches ours and you build a goo reputation with the rest of the community, then you are very welcome to join us, we will provide you with all the tools, resources and help you need!

Learn more.
02
Can I create private events?

Yes! You can switch the privacy of your activity whenever you want.


  • Private Activities: these are great if you only want your friends or regulars to join
  • Public Activities: make your activity public whenever you need extra players to join from the community.

03
Can I create one-time events?

No, all events you create need to be weekly activities.


The reason for this is that the members of the community need to rely on your consistency in order to keep coming back and inviting their friends to join.

We've seen that one-time events are 60% more likely to get cancelled, which is not a great experience for players. So we only allow our most experienced and reliable hosts to organise special one-time events.

04
Do I need to be a pro to host an activity?

No, not at all! You just need to be passionate about what you're sharing and commit to showing up consistently.


Your enthusiasm and care for your attendees matters way more than expertise. It might be difficult in the beginning but you will go a long if you show up every week for just 8 weeks.


05
What's the real key to success here? 

Consistency is key. When you commit to showing up at the same time and place each week, people notice and that consistency helps build your community.


We ask new hosts to commit to hosting an activity once a week for 8 weeks before becoming official Futpal hosts.

During this period, you can only cancel your activity once; any more cancellations will remove your activity from the platform, and you will need to restart the process all over again.

06
What if I can't make it to my game?

Futpal activities must run every week - no exceptions.

  • Don't cancel unless you absolutely need to— if you can't attend, assign a co-host from one of your regulars to cover for you.
  • Before opening your game to the public community, make sure you have at least 15 committed weekly players. This helps keep games consistent and full.
  • Only 1 cancellation allowed every 3 months. More than that, and your game may be removed from the public list.
  • Try to cancel 24+ hours ahead when possible – frequent cancellations will affect your reputation in the community.

Consistency is key. Cancelled games hurt the whole community.

07
What if I don't have any equipment for my activity?

Don't worry about gear — we've got you.


Buy the equipment you need, and once you've finished your host onboarding and hosted activities for 8 weeks, Futpal will reimburse you up to €150.

01
What payment methods does Futpal accept?

We take pretty much everything, except cash! All major cards, PayPal, Google Pay, Apple Pay, and Stebby!


Save your payment info for faster checkout next time. Everything's securely processed through Stripe, so your financial details stay safe.

02
Are there any hidden fees when joining paid activities?

What you see is what you pay:

  • No hidden fees
  • The price listed on an activity is the full price, including our service fee
  • Taxes calculated separately and shown before you confirm payment
  • If there are optional add-ons (like equipment rental), these will be clearly marked

The price you see is the total price you'll pay. No surprises!

03
How do refunds work?

We make refunds simple by using a credits system:

  • Full refund guaranteed if you cancel before the Host's cancellation deadline. (usually 24hr+ before activity starts)
  • Late cancels: Partial refund may apply
  • Futpal or host cancels: Full refund
  • Bad weather: Full refund

Refunds are usually processed immediately or within 3-5 business days and will be returned to your Futpal wallet as credits for future activities. You can view your refund status in your notifications.

04
Can I use my company wellness benefits on Futpal?

Yes! Futpal integrates with various corporate wellness programs. Currently, we support:

  • Stebby: Direct connection to your account
  • Receipt Upload: Download detailed receipts for reimbursement
  • Corporate Accounts: If your company has a corporate account with us, you can link your employee email to access special rates and direct billing

Not seeing your program?

Email hello@playfutpal.com and we'll work on adding it!

05
Do you offer discounts or membership plans?

We offer several ways to save on Futpal:

  • Activity Packages: Some hosts offer discounted rates when you book multiple sessions upfront
  • Referral Credits: Earn by inviting friends
  • First-Timer Discount: Special rate for new users
  • Seasonal Promotions: We run special offers throughout the year - keep an eye on your email for announcements

Premium membership with exclusive benefits coming soon!

01
What makes Futpal different from other sports platforms?

Futpal was built for and by busy tech professionals who love to play sports and meet like-minded people.

  • Community-Focused: We prioritize building genuine connections between members, not just organizing activities
  • Inclusivity: We welcome all skill levels and have features that make it easier for beginners to get started
  • Quality Control: Carefully vetted hosts to ensure a great experience
  • Transparent Pricing: Clear fee structure with no hidden costs
  • Flexibility: Support for both competitive and casual activities across multiple sports
02
How do you ensure a positive community experience?

Creating a positive community is our top priority. Here's how we maintain it:

  • Clear Guidelines:: Strict rules promoting respect and sportsmanship
  • Quality Control:: Verified hosts and transparent ratings system
  • Active Moderation:: Responsive support and community moderators

Your Safety Matters.


If you ever experience anything that doesn't meet our community standards, please report it immediately through the app or by emailing hello@playfutpal.com

03
Can I organize private events for my friends or company?

Organize Your Perfect Private Event:

  • Create invite-only activities hidden from public view
  • Generate event links for easy sharing
  • Manage bookings with built-in RSVP and payment tools

Corporate Solutions:

  • Tailored for team building and cross-company corporate events
  • Branded pages, bulk invitations, and advanced reporting
  • Email info@playfutpal.com for custom corporate packages and sponsorship plans
04
How can I give feedback or suggest new features?

There are several ways to share your thoughts:

  • In-App Feedback: Share feedback in post game reviews
  • Whatsapp Community Forum: Post in the "Feature Requests" section of our community forum
  • Email: Send detailed suggestions to hello@playfutpal.com
  • User Testing: Join our user testing program to try new features before they launch

We Listen:Your suggestions shape our platform. Many popular features come directly from our community!

05
How can I become more involved in the Futpal community?

There are many ways to deepen your involvement with Futpal:

  • Become a Host: Create and lead your own activities
  • Community Ambassador: Help welcome new members and promote Futpal in your area
  • Content Creator: Share photos, videos, and stories from your activities
  • Beta Tester: Get early access to new features and provide feedback

We also organize regular community events that are great opportunities to meet other Futpal members!

Join Our Community



Real People.
Real Connections.

Members of Futpal playing Volleyball
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